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Our Legal Terms and Your Rights

andra88 operates under a clear set of legal terms that govern how your account, data, and activity on this platform are handled — availability depends on local law and eligible regions.

Account TermsPrivacy PolicyDANA & OVO TransactionsData RetentionUser Rights

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DATA & SECURITY

How We Protect and Manage Your Information

Account security at andra88 is built around verified identity checks, SSL-encrypted data transfers, and strict internal access controls. Cookies on this platform are used to keep your session active and to remember your preferred language and payment method — you can manage cookie preferences through your browser settings at any time. We do not sell or rent your personal data; the only circumstances under which your information is shared are those required by applicable law or a verified legal process.

SSL Encryption

Every data transfer between your device and our platform uses SSL encryption, covering account login, wallet verification, and DANA or GoPay deposit flows.

Cookie Policy

We use session and preference cookies only. No third-party advertising cookies are placed without your consent, and you can clear them via your browser at any time.

Data Retention

Account and transaction data is kept for the period required by applicable financial regulations. After account closure, residual data is deleted on the schedule stated in our policy.

Access Requests

You have the right to request a copy of the personal data we hold on your account. Submit the request via live chat or email and we will respond within the policy timeframe.

How Our Legal Terms Work for You

andra88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal framework covers three core areas: how your account data is collected and stored, how financial transactions via DANA, OVO, and GoPay are processed and recorded, and what rights you hold over that information. When you complete a deposit through your OVO wallet, a transaction

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record is created and retained for the period required under applicable financial regulations — you can request a summary of those records through our support channel at any time. Account registration data, including your verified identity details, is held securely and is never shared with third
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parties outside of legally required disclosures. We apply SSL encryption across all data transfers between your device and our servers, so the information you submit during account setup or wallet verification stays protected in transit. Access to this platform and its services is available where local
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law permits; if your region's regulations change, we will update these terms and notify active account holders through the contact method on file. Any dispute arising from your use of the platform is handled through the process outlined in the full terms document, which you can
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request from our support team via live chat or email.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT LEGAL TEAM

Reach Us About Legal or Policy Questions

If you have a question about your rights under our terms, need to request a copy of your stored data, or want to raise a concern about how your account information has been handled, our support team is available around the clock. Reach out through live chat for the fastest response, or use email if your query requires documentation. All legal and privacy requests are logged and responded to within the timeframe set out in our policy.

Common Questions About Our Terms

These are the questions we hear most often about how our legal terms apply to your account, your data, and your rights as a user on this platform.

We collect the identity and contact details you provide during registration, plus transaction records for every DANA, OVO, or GoPay deposit and withdrawal. No payment credentials are stored after a transaction completes.

Yes. Submit a data access request through live chat or email, include your registered account details, and our team will compile and send your records within the timeframe set out in our privacy policy.

After closing your account, contact support via live chat or email with a deletion request. Residual data is removed according to our retention schedule, except where retention is required by applicable financial regulations.

We do not sell or rent your data. Information is shared only when required by applicable law or a verified legal process — never for advertising or marketing purposes outside this platform.

Access depends on local law and is available where local regulations permit. If eligibility in your region changes, we will update these terms and notify active account holders through their registered contact method.

Raise the dispute through live chat or email with your transaction reference. Our team reviews the case against the terms on record and responds with a resolution or escalation path within the policy timeframe.

Our Legal Terms and Your Rights

How We Protect and Manage Your Information

Reach Us About Legal or Policy Questions

Common Questions About Our Terms

01 What personal data does andra88 collect when I open an account?

02 Can I request a copy of the data held on my account?

03 How do I ask for my account data to be deleted?

04 Does andra88 share my information with third parties?

05 Is this platform available in my region of Indonesia?

06 How are disputes about my account or transactions handled?

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